Terms & Conditions

These Terms & Conditions apply to your use of NewYouthSkinCare.com and purchases from New Youth Cosmeceuticals.

Online Shopping

New Youth Cosmeceuticals operates as an online shopping business. We do not have a physical storefront or offer in-person appointments through this website.

Please review the product description, ingredients, size and directions before placing an order.

Member Accounts

New members must create an account and complete a one-time account authorization. Once authorized, members may sign in using their username and password.

You are responsible for providing accurate account information and keeping your login credentials secure. Existing member accounts and usernames will be retained on the updated website.

If you need assistance accessing your account, use the password-reset option or contact us through the Contact Us form.

Product Information and Use

Follow the directions and precautions provided on each product’s current label. Review ingredients before use, particularly if you have a known ingredient sensitivity.

Website content provides general product information and does not replace individualized advice from a qualified health professional. Product experiences and results vary.

Customer testimonials describe individual experiences and do not guarantee the same outcome for another customer.

Prices and Payment

Review your order, applicable discounts, shipping charges and any taxes displayed at checkout before submitting payment.

Special Offers

No coupon code is needed for our special offers. Discounts for eligible products are automatically applied at checkout.

Each offer is subject to its stated eligibility, expiration date and restrictions. Specials cannot be combined with other promotions or offers for the same product.

Shipping Destinations

We ship to the 48 contiguous United States and Washington, D.C.

We do not ship to Alaska, Hawaii, U.S. territories or international destinations.

Shipping Charges

Shipping is a flat $10 for orders under $100 and free for orders over $100.

Order Processing and Delivery

Returns and Refunds

Effective date: November 1, 2026

All Sales Are Final

Because our products are skin care items applied directly to the body, we cannot accept returns or resell products once they have left our control. All sales are final.

There is one exception, set out below.

Expired Products

If you receive a product that was already past its expiration date when it shipped, we will replace it or refund it.

To make a claim, contact us within 14 days of delivery using our Contact Us form, and include:

Your order number
The email address used at checkout
The product name
A photograph showing the expiration date or batch code printed on the product

We will review the claim and respond by email. If the product shipped expired, you may choose a replacement or a refund of that item.

Please keep the product until the claim is resolved. We may ask you to return it, and will provide a prepaid label if so.

Damaged in Transit

If a product arrives broken, leaking or otherwise damaged, contact us within 7 days of delivery with your order number and photographs of the damaged item and its packaging. We will replace the item at no cost.

Incorrect Items

If you receive a product you did not order, contact us within 7 days of delivery with your order number and a photograph of what you received. We will send the correct item and arrange return of the incorrect one at our expense.

Orders That Do Not Arrive

If tracking shows your order as delivered but you have not received it, check with others at your address and with your local carrier first. If you still cannot locate it, contact us within 7 days of the delivery date and we will investigate with the carrier.

Canceling an Order

We begin preparing orders promptly. If you need to cancel, contact us as soon as possible. We will cancel the order if it has not yet shipped. Once an order has shipped it cannot be canceled.

Refunds

Approved refunds are issued to the original payment method. Please allow 7-10 business days for the refund to appear, depending on your payment provider.

Shipping charges are not refunded except where the return results from our error.

Allergic Reactions and Results

Skin care products affect everyone differently, and results vary. A product not producing the result you hoped for is not grounds for a refund.

Review the ingredient list on each product page before purchasing. If you have known sensitivities, or you are under a physician’s care, consult your own doctor before use. Stop using any product that causes irritation.

Questions

For assistance with an order or return inquiry, use the Contact Us form and include your order number.

Subscriptions and Free Trials

New Youth Cosmeceuticals does not offer subscriptions, automatic recurring shipments or free skin care trials.

A purchase does not enroll you in an automatic shipment program.

Privacy

Please review our Privacy Policy for information about how personal information is collected, used and handled through this website.

Contact About These Terms

For questions about these Terms & Conditions, email erf110@aol.com.